FAQ

Billing Charges and issue
The billing date shown on your invoice starts the day you subscribe to any of the plans in Exportible. Exportible fees are charged on the standard 30-da...
Wed, 20 Apr, 2022 at 5:34 PM
Exportible File Formatter for JSON & XML
You can use the File Formatter for JSON & XML files to structure the way to export the data file. This option is available in Filter/Source Settings...
Wed, 20 Apr, 2022 at 11:20 PM
Exportible Privacy Policy
Exportible Privacy Policy Exportible "the App” provides Exports Order to CSV "the Service" to merchants who use Shopify to power their store...
Wed, 20 Apr, 2022 at 11:22 PM
How to Add Custom Fields to Orders (Gift Messages, Delivery & Pick-up Info)?
To add custom fields such as gift messages or delivery/pick-up info to an order, follow these steps: 1. Click the "Add Field" button and searc...
Tue, 6 Aug, 2024 at 4:51 PM
Failed to upload file: service name too long
Reason: If encounter the error Failed to upload file: service name too long, it means that the FTP host or URL is invalid. Solution: Please mak...
Wed, 20 Apr, 2022 at 11:37 PM
How to Add Customer, Order, Variants, and Product Metafields Info?
To add customer, order, variant, and product metafields, follow these steps: 1. Click "Add Field" and search for the metafields you want to ad...
Mon, 23 Sep, 2024 at 11:31 PM
How to Add Line Item VAT Tax Price ?
To add multiple Line Item VAT Tax Prices, follow these steps: 1. Click the "Add Field" button and search for the "Line Item VAT ...
Mon, 19 Aug, 2024 at 1:50 PM
How can I export only one row for each order?
To export only one row per order, follow these steps:  1. After completing all the settings in the data file section. 2. Go to the Filter/Sourc...
Tue, 15 Oct, 2024 at 4:36 PM
How to export orders by warehouse location?
Here are the steps to export orders by warehouse location: 1. Add the "fulfillment location" field in the "Add Export Field" s...
Tue, 15 Oct, 2024 at 9:00 PM