FAQ

Billing Charges and issue
The billing date shown on your invoice starts the day you subscribe to any of the plans in Exportible. Exportible fees are charged on the standard 30-da...
Wed, 20 Apr, 2022 at 5:34 PM
Exportible File Formatter for JSON & XML
You can use the File Formatter for JSON & XML files to structure the way to export the data file. This option is available in Filter/Source Settings...
Wed, 20 Apr, 2022 at 11:20 PM
Exportible Privacy Policy
Exportible Privacy Policy Exportible "the App” provides Exports Order to CSV "the Service" to merchants who use Shopify to power their store...
Wed, 20 Apr, 2022 at 11:22 PM
How to add order's custom field, gift message, deliver & pick up info?
To add the order's custom field or gift message, please follow these steps: 1. Click on the Add Field button and search for the Order Line Item Prop...
Fri, 5 Apr, 2024 at 9:00 PM
Failed to upload file: service name too long
Reason: If encounter the error Failed to upload file: service name too long, it means that the FTP host or URL is invalid. Solution: Please mak...
Wed, 20 Apr, 2022 at 11:37 PM
How to add metafield info?
To add the metafield, please follow the steps below: 1. Click on the Add Field button and search for the metafields.  2. Then, try adding the &q...
Fri, 5 Apr, 2024 at 9:01 PM