Abandoned Cart Range Settings
The Abandoned Cart Range setting lets you specify which abandoned carts are included in the export. Choose the option that best fits your reporting or marketing requirements.
- Navigate to Create New Export.
- Go to the Export section and select Abandoned Cart.
- Click Abandoned Cart to configure the export settings.
- By default, the abandoned cart range is set to 30 days.
- To modify the range, click Edit in the upper-left corner.
- Select your preferred abandoned cart duration and save the changes.
The selected range determines which abandoned carts will be included in the exported data.
Abandoned cart range | Description | Best Used When | Use Case |
|---|---|---|---|
Abandoned Cart Since | Exports all abandoned carts created on or after a specified date. | To retrieve abandoned carts accumulated since a particular date. | Set the date to 1 January 2026. It will include all abandoned carts created from 1 January 2026 onwards. |
Abandoned Cart Older Than | Exports abandoned carts that have been abandoned for more than the specified number of days. | To target customers who have not returned to complete their purchase after a certain period. | Set the value to 30 days. It will include only carts that have been abandoned for more than 30 days. |
Date Range Prefered | Exports abandoned carts created within a selected date range. | To specify reporting period, such as a campaign, month, or quarter. | Select 1 May 2026 – 31 May 2026. It will include only carts abandoned during that period. |
Dynamic Days | Exports abandoned carts from a rolling date range based on the current export date. | To scheduled exports and want to automatically include the most recent abandoned carts. | Set the value to 30 days.Export run on 30 June → Includes carts abandoned between 31 May and 30 June. |
Updated on: 10/06/2026
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