How to export orders from external app (tiktok / ebay)?

This guide explains how to export orders imported from external apps or sales channels by using the correct filter and schedule settings.

For external orders imported by other apps, the Real-time: When order paid schedule does not work due to Shopify limitations. To ensure these orders are exported correctly, use a scheduled export instead.

1. Create a new export feed from your store.
2. In the Step 2: Filter section, apply a column filter to export only orders from the external app or sales channel.

Examples:

• tiktok
• ebay

This ensures that only orders from the selected external source are included in the export.

3. Change the Schedule Type

Do not use:

• **Real-time: When order paid **

Instead, configure:

• Schedule Type: Hourly or Daily
• Schedule Interval: Set your preferred export frequency

This allows the system to detect and export orders imported by external apps correctly.

Updated on: 13/05/2026