FAQ
File Formatter for JSON & XML
To structure the data export, use the File Formatter for JSON and XML files. To format the file, navigate to the set destination settings on the dashboard and select the format either JSON or XML. The File Formatter option will then be available. ...
Abandoned Cart Range Settings
The Abandoned Cart Range setting lets you specify which abandoned carts are included in the export. Choose the option that best fits your reporting or marketing requirements. Navigate to Create New Export. Go to the Export section and select ...
How can I create different email body based on whether an order count exists?
You can find the email body section in the email edit settings. Liquid mapping can generate email body, both with and without order details. Use the value below: {% if orders.count > 0 %} Here are the orders files. Please process the orders. {% else ...
How to export orders via fulfilment location / warehouse?
Here are the steps to export orders by warehouse location: Add the "fulfillment location" field in the "Add Export Field" section. After adding the field, go to the "Filter/Source Settings" page, then filter by column and enter the filter for the ...
How to export orders by using Google Sheet?
In the syncX: Order Export App, create a new feed. Choose the Google Sheet template and click Add. Rename the feed Google Sheet orders using the pencil icon. Click Edit settings. In Export via, select Google Sheet and insert your Google Sheet URL and ...
Exporting orders from external apps (TikTok, eBay, Walmart, Best Buy)
This guide explains how to export orders imported from external apps (TikTok, eBay, Walmart, and Best Buy) or sales channels using the correct filter and schedule settings. Shopify limitations prevent the Real-time: When order paid schedule from ...
How to Add Custom Fields to Orders (Gift Messages, Delivery & Pick-up Info)?
To add custom fields such as gift messages or delivery/pick-up information to an order, follow these steps: Click Add Field and search for Line item property by title. Select the field, then open its Formatting & Properties page. If needed, use ...